COA Vision Blog


February 21, 2020 Uncategorized

Nicole is a member of our “behind the scenes” billing team at COA. And, this March marks her 6th year at Columbus Ophthalmology. We asked her some questions about what her experience has been like so far.

What do you like about working at COA?

I enjoy working in the billing department and helping the patients.  Many people don’t understand how insurance works, and I like being able to explain to patients how their benefits and policies work. Also, I enjoy the people that I work with; they are people in my life that are like family.

What are some of the values you think COA has that you can align yourself with?

 I feel like everyone at COA has integrity.  We are all here for the same reason and that is to help people.  There are several different job functions at COA, and all are equally important.  Our doctors are phenomenal and always go the extra mile for the patients.

What is your most memorable moment at COA?

Our Christmas parties always stand out in my mind.  The doctors really go all out to make sure the staff has a good time.  It is nice to be able to have an afternoon to kick back and enjoy each other outside the office.  Since we have two offices, we don’t always get to see our co-workers in the other office.




February 19, 2020 Uncategorized

2020 is all about celebrating our employees. We would like to introduce Cindy Mark. Cindy has been greeting patients at the front desk now for over 20 years at COA! We asked Cindy some questions about her time here and what makes working at COA so special.

What do you like about working at COA?

I like being able to visit with the patients. In my years here, many have become my friends; we even discuss our families. I also enjoy my coworkers and still keep in touch with those who worked here years ago.


What are some of the values you think COA has that you can align yourself with?

I think to put patient care above everything. I like helping people and it has taught me to be patient with the people outside of our practice too.


What is your most memorable moment at COA?

The most exciting time was when we moved into our new building; now with the remodel, it is another great time to be working for COA


What is your proudest accomplishment in your career at COA so far?

I like to think that my time at the front desk has contributed to the fact it is run so smoothly. I think we really have a good team.


Dr. Hoepf joined Columbus Ophthalmology Associates in 2014, where she practiced alongside our glaucoma specialist, Dr. Derick, for the first two years. She provides primary eye care to patients of all ages and continues to treat a wide range of ocular diseases. Dr. Hoepf also has a particular interest in the pediatric population. She has experience working with children of all ages in the treatment of common refractive and binocular disorders. She attended Ohio State University for her undergrad and lived in Boston for seven years, where she completed her optometric training as well as her residency.

In her life, she was no stranger to eye doctors, “I had to see an eye specialist from the time I was two years old, so eye doctors were a part of my life. I always wanted to help other people see better.” In her career, she continues to give back, “I have a passion for giving back to the profession by training students and residents, lecturing for continuing education.  I love to be in an environment where I can collaborate with other doctors in the multi-specialty practice. COA provides an opportunity to care for a diverse population and allows me to utilize my experience in ocular disease.”

Her dedication to her career and charity does not fall short in her list of achievements. Dr. Heopf was involved in research during optometry school, where she performed laboratory studies with and utilized imaging equipment at Harvard. She has published papers in academic journals and lectured at local and national meetings. She has also volunteered for a mission trip in Nicaragua and hopes to be involved with more organizations in the future to continue similar work. This past summer Hoepf was inducted into the American Optometric Association and continues to be an active member of the American Academy of Optometry.

In her free time, she enjoys traveling, running, camping, hiking, and skiing. She actively involves her family in her charity work, “I have three beautiful children, and we enjoy volunteering for an organization in Columbus. We deliver Meals On Wheels, collect and donate clothes for homeless, make lunches and compassion kits for homeless and underserved populations as well as many other service and community building activities.”

We are thrilled to have Dr. Hoepf as a part of the COA family. In the coming month, she will begin seeing patients as part of the glaucoma team. We know she is going to deliver the outstanding care that patients expect to see from Columbus Ophthalmology.


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